Return Policy
At Brave Soul, your satisfaction is our top priority. If you are not completely satisfied with your purchase, we are here to help.
Returns
- Items can be returned within 30 days of purchase.
- To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as received.
Refunds
- Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- If approved, the refund will be processed to your original payment method within 7–10 business days.
Exchanges
- We replace items if they are defective or damaged. If you need an exchange, please contact us within 30 days of receipt.
Non-Returnable Items
- Gift cards
- Items marked as final sale
Return Shipping
- Customers are responsible for return shipping costs unless the item is defective or incorrect.
- We recommend using a trackable shipping method to ensure your return reaches us.
How to Initiate a Return
- Contact our customer service team at BravesoulService@gmail,com with your order details.
- We will guide you through the return process and provide you with a return address.
If you have any questions or concerns, please feel free to reach out. We’re here to ensure a smooth and satisfying experience!